IT 4 Offices

COVID-19 - Our business is operating as normal and our team is working remotely from home. Call 0333 332 6600

IT Support

Supporting clients IT systems remotely significantly reduces the cost of ownership to the client. Our clients appreciate that employing a member of staff with a high level of technical expertise is hard to find and costly, by outsourcing their requirements to IT 4 Offices, we ensure that all their business critical systems are pro-actively monitored and that the right technical expertise is available when they call.

IT 4 Offices provides a high quality range of support services for the SME business, including:

  • Ad-hoc support - incident based support
  • Monthly contracts - providing our 24-7 pro-active monitoring of your business critical systems.

Levels of Service

With Bronze, Silver, Gold and Platinum levels of support, we can provide your company with the peace of mind knowing you have a team of trained IT experts monitoring your systems and responding before you need to call.  Each support level contract provide a fixed price for remote / telephone support and reduced price on-site support within defined service levels.  Ensuring your able to concentrate on running your business instead of attending to issues with your IT.  As we monitor your systems we include will make recommendations that will allow you to budget for future upgrades and projects ensuring you in full control of your IT budgets.

When required we offer onsite support/consultancy days which can be purchased with the support contract to spread the cost or ad-hoc support days for specific projects when required.

On-Site Response

  • Bronze - Next Business Day
  • Silver - 8 Hours
  • Gold - 4 Hours
  • Platinum - Customer defined

SMB IT Support

If you are a business owner/manager and would like to discuss outsourcing your IT support, give us a call and speak to one of our team

SMB IT Support   Ad-hoc Support

IT Supply

If you have a hardware or software requirement or have a project you would like to discuss, give our team a call

Hardware   Software   Hosting

Partnerships

At IT 4 Offices, we have formed strong relationships with industry recognised businesses to provide our clients with the best systems that they require to run their daily business tasks.

   
 
 
 HP Cisco
Draytek Synology

Contact Us

Call on 0333 332 6600

52 Halcyon Close
Witham,
Essex. CM8 1GY

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